We’re a progressive, dynamic and pioneering coffee roasting business with passion and drive, energised by the shared ambitions of our team and coffee community.
We’re a people-driven business and we've grown our team from a small batch into an industry powerhouse, selecting our people as carefully as we select our beans - only the best, most exceptional character profiles, outstanding examples of their kind.
What’s the opportunity?
The successful applicant will join our Surry Hills team providing excellent customer experience by ensuring that coffee quality; production, service, and presentation standards are met whilst continually providing a leading speciality coffee experience. You will be comfortable with providing innovative coffee ideas, solutions, and new product rollouts which align with our brand.
Experience in a similar setting and strong knowledge of speciality coffee is preferred.
Key aspects of the role;
Coffee Bar & Service – Maintain expert level of knowledge across the hospitality and speciality coffee industry, ensure the highest standard of service and presentation is offered across all aspects of the coffee bar in line with VCR standards. Act as conjoint between Café and roastery
Retail– Build an ongoing rapport with regular customers and increase sales through education, suggestive retail offerings and promotional activities;
Events – Assist the organisation or running of public cuppings, meet the grower, smackdowns and other events to engage the coffee industry and the public.
You must have a fun personality, a hard-working attitude and impeccable attention to detail. You will be a team player with a passion for customer service and enjoy working in a fast pace environment. You will have a passion for all things coffee, and will be willing to undertake whatever activity is required to ensure our café runs smoothly and ensure our customers receive the very best coffee experience every time!
You will demonstrate:
Prior experience within the coffee industry, working as a barista within the speciality coffee space (minimum 2 years)
Passion for great coffee and food, as well as continually pushing the benchmark to provide an industry-leading experience;
A willingness to learn and upskill
High level of attention to detail and accuracy;
Excellent verbal communication and customer service;
Ability to work on a rotating roster through Monday to Sunday;
No visa restrictions on hours able to be worked.
In return you will be working for one of the most exciting coffee roasters in the country with a great culture, a focus on professional development and opportunities for growth. You will receive coffee knowledge development and training from some of the very best in the industry.
If you want to apply please click on the link below and complete the form at the bottom of the page.
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