Job Type: Full-time (40 hours per week), seasonal or year-round terms
Wage: $16.00 to $18.00 per hour (depending on experience)
Perks: room and board (accommodation/staff room and meals - breakfast, lunch and dinner, coffee, tea (no pop, alcoholic beverages or chunk food) $400/month ($184.10 every 2 weeks deducted from pay cheque). 50% of room and board paid back as a bonus if you stay for the agreed term.
When you file your taxes: Northern Tax Allowance (Canada Gov. tax benefit) if you stay for more than 6 months.
Staff have opportunities to join one of their premier floatplane tours
Why work for them
Work for the largest and most impressive lodge on the Alaska Highway. Winters at this place can be slow so it is important for new team members to be self starters at work and leisure. Even though the area is remote they are still connected to the world via internet, however connections can sometimes be unstable, outdoor activities are best suited for this area. Their will be ample opportunity to explore this pristine natural environment, be it on cross country skis, snowshoes or any other form of outdoor activity. The area has much to offer for those looking for a more reclusive work environment. In the summer their business undergoes a metamorphosis. Travellers from around the world will arrive at their doorsteps some to take part in their premium floatplane tours others to just spend the night at the lodge. They offer plenty of outdoor oriented packages for eager adventurers; fishing, canoeing, wildlife viewing and floatplane tours amongst other things make up their complement of tours.
About this job
They are seeking a flexible front desk attendant that is willing to work in a dual function in their other departments as required. During the winter they run a small dedicated crew with a heavy emphasis on Teamwork. The front Desk staff are the face of their business. An intricate knowledge of all packages, special offers, tours, various classes of accommodations and RV sites will be required. It is imperative that Front Desk staff be friendly, greet people on entering the building, and strive to make a customer’s visit to the Lodge most enjoyable. The same applies when serving their guests in the restaurant.
•Operate front desk with minimal supervision
•General office duties including filing and billing
•Greet customers at entrance – make them aware of hotel, restaurant, gas station, RV campground and floatplane tours
•Answer phones, reply to email inquiries
•Operate gas station from front desk gas console
•Front desk nightly audit and record keeping of statistics with Microsoft Excel
•Operate cash machine and restock gift shop
•Maintaining a clean workplace, and reception area (dusting, cleaning windows, vacuuming etc)
•Assisting in other departments (housekeeping, service, kitchen)
•Native / near-native level of English
•Previous experience working hotel front desk or office reception
•Demonstrates good knowledge of customer service and has excellent computer skills
•Canadian citizen / permanent residence or have a valid work visa
•Marketing and/or IT experience, design experience in Adobe Photoshop
•Speak another language, especially German and French
•Tourism or marketing degree and / or practicum
•Basic cooking skills and BC Foodsafe
•Serving it right
•Serving or housekeeping experience
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