We are seeking a receptionist to join our team to provide reception and administration support for our office in Launceston.
Our business is a Tasmanian owned and operated business employing Tasmanians and stimulating the Tasmanian economy.
We have been in Launceston for over 25 years. Being market leaders in both the residential and commercial market, the window and door industry is fast paced with advancements in technology meaning it is continually evolving.
The responsibilities will include but not be limited to:
·Managing all customer enquiries received by telephone or from within the showroom
·Processing accurate order entry for customers and sales representatives to meet business deadlines
·Providing sales quotes to customers and sales representatives in an accurate and timely manner
·Communicating confidently and providing effective and accurate information to internal and external customer queries
·Actively supporting fellow members of the customer service team by sharing the workload and participating in team meetings
·Raising various paperwork requests including service dockets and internal communication requests as required
·Taking of customer payments
·Filing and general office duties
·Other administration duties as required
The role is full time, 38 hours per week, with above award rates offered to the right applicant.
To succeed in this diverse and challenging role you will need to be an energetic and highly organised person who thrives on delivering excellent customer service.
You have good written and oral communication skills, good computer skills and demonstrated customer service experience preferably in the building industry. Previous experience in a similar customer service or data entry role would be looked upon favorably but not essential. You will also have the following attributes:
· A sens eof urgency
· Customerf ocused
· The ability to prioritise
· Strong computer skills
· High attention to detail
· Excellent written and verbal communication skills
· Effective problem solving skills
· The ability to work in a fast paced, small office environment without close supervision
Interested applicants should apply by submitting a resume and cover letter to either;
All applications will be treated with the strictest confidence.
Applications close 21/08/2019
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